Ross Medical Education Center

July 2014 – Present

• Provide students with a financial aid estimate/overview and explaining the various forms of financial aid (Title IV grants and loans, Ross Education Payment Plan, etc.)

• Support the initial student experience and registration process by exemplifying a positive customer service approach. 

• Follow up with students in the collection of documents as requested.  

• Provide entrance and exit loan counseling.

• Handle some account receivable functions including: accepting registration fee and other limited payments at the campus, distributing receipts, making bank deposits, etc.

• Review ledger cards regularly to ensure all funds are received and follow up on delinquent students

• Follow all Ross Policies and Procedures and be vigilant about compliance

 

​Freelance Photography
April 2009 - Present

• Schedule photoshoots

• Perform Self-Marketing

• Handle invoices and billing

• Senior Portraits

• Prom Photographs

 

Ball State University Office of Modern Languages and Classics

August 2012 – June 2014

• Resolved inquiries in person and on the phone

• Assisted in daily activities competently

• Supported other office employees

• Took initiative in completing duties

 

Ball State University Dining       

September 2010 – September 2012

• Displayed excellent punctuality

• Demonstrated conflict management

• Trained new employees

• Supervised 3-5 others when supervisor could not



J&D Photography 

August 2009 – July 2010

• Handled office paperwork and taxes

• Edited and packaged customer’s photos.

• Spoke with customers when the owner was out of the office

• Cleaned the studio thoroughly

• ​

Wendy’s 

September 2007 – September 2008

• Learned expectations without formal training

• Operated cash register professionally

• Kept dining area and restrooms clean at all times

• Put the customer’s satisfaction at the forefront